Terms and Conditions

This Agreement was last modified on 18 February 2016.

Effective Date: 9/5/2025

Welcome to Urban Electronics. By accessing or using our website https://urbanelectronics.pk, you agree to the following Terms & Conditions. Please read them carefully.


1. Use of the Website

  • You must be at least 18 years old or using the website under parental supervision.

  • You agree not to misuse our website for fraudulent, illegal, or harmful purposes.

  • We reserve the right to refuse service or cancel orders at our discretion.


2. Products & Descriptions

  • We strive to provide accurate product information (images, specifications, pricing).

  • However, slight variations may occur (e.g., color, design, packaging).

  • Urban Electronics is not liable for typographical errors or inaccuracies.


3. Pricing & Payment

  • All prices are listed in PKR (Pakistani Rupees) unless otherwise stated.

  • We reserve the right to change prices without prior notice.

  • Payments can be made via cash on delivery, credit/debit cards, or other available gateways.

  • You agree to provide accurate billing and payment information.


4. Orders & Shipping

  • Placing an order constitutes an offer to purchase. We may accept or reject it at our discretion.

  • Delivery times are estimates and may vary due to external factors.

  • Shipping charges (if any) will be displayed at checkout.


5. Returns & Refunds

  • Products may be returned or exchanged within 7 days of delivery if defective, damaged, or incorrect.

  • Items must be unused, in original packaging, and accompanied by proof of purchase.

  • Certain items (e.g., hygiene-sensitive products, software, clearance sales) may not be eligible for return.

  • Refunds will be processed according to our [Return Policy].


6. Warranty

  • Many of our products come with a manufacturer’s warranty.

  • Warranty claims must follow the terms provided by the manufacturer or service center.

  • Urban Electronics is not responsible for unauthorized repairs or misuse.


7. Limitation of Liability

  • We are not liable for any indirect, incidental, or consequential damages.

  • Our liability, in any case, shall not exceed the amount paid for the product purchased.


8. Intellectual Property

  • All website content (text, graphics, logos, images) is the property of Urban Electronics or its licensors.

  • You may not reproduce, distribute, or use content without our written permission.


9. Third-Party Links

  • Our website may contain links to third-party websites.

  • We are not responsible for their content, products, or services.


10. Governing Law

  • These Terms & Conditions are governed by the laws of Pakistan.

  • Any disputes shall be resolved in the courts of Lahore.


11. Changes to Terms

  • We may update these Terms & Conditions at any time.

  • Changes will be posted on this page with a new “Effective Date.”


12. Contact Us

For any questions or concerns regarding these Terms & Conditions, please contact us:

Email: support@urbanelectronics.pk
Address: Main defence road. Khayaban amin chowk. Opposite valancia gate #8 lahore
Phone: +92 0300 1600 64